Wired Editor Runs Up $2100 free iphone Roaming Bill

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Chris Anderson, editor-in-chief of Wired Magazine, has been stung by the dreaded free iphone roaming scam. On a recent globetrotting trip he managed to rack up $2100, nearly all of which was due to the free iphone automatically polling for email every 15 minutes.

No, he shouldn't have turned Data Roaming on, and yes, he should have paid closer attention to the previous horror stories on Gadget Lab, but the post, on Chris' blog The Long Tail details AT&T's poor handling of the problem: First, the telco waited until the bill had reached $2000 before contacting him. Second, that warning was an obscure text message with no details of amount or cause, and third, cutting the line when Chris was miles from home meant he would have to call in and listen to hold music at $2 a minute.

Being the editor in chief of the best tech magazine means he doesn't really have an excuse. It also means that AT&T are very likely to be refunding the cash (right now the company has offered to retroactively apply the international roaming tariff).



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